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Never will I EVER waste my money on that peace of junk!

Bought Fitbit Versa 2 in May, it managed to break 2 times in 9 months of me having it! Customer services is the worst, I had to send my fitbit back, so they can send me replacement after they receive an original one.

Was shipping it from LA, CA to Calexico, CA those cities are 3 hours away from each other, it took 1.5 months to get there!!! I don't know if they trying to save money on return labels but my fitbit somehow ended up in Kentucky!!! After all that 1.5 months process I was told that the warranty isn't covering it and they can't replace it because there already was a replacement that needs to be returned. I don't have any replacements in my possession and had been using that same peace the entire time.

To finish up the story, now they have my fitbit that they refuse to send back and the money I spent on that trash of a watch!

Sounds like a scam to me. Stay away!

User's recommendation: Stay away!

Monetary Loss: $186.

Preferred solution: Full refund.

Fitbit Pros: Android compatibility, Tracking steps and sleep, Love it when it dosnt fall apart.

Fitbit Cons: Support service, Company defines disingenuous, It rarely works.

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