Fitbit - Second Surge band coming apart, first one cracked. Option on warranty suck.
I am again now with the 2nd replacement Surge watch band pealing off a the top of the front face. Again they just want to replace and give you 30% off.
So when the next 3rd Surge watch comes in the mail and last another 6 months I will be needing to go and find a different brand to buy and make sure they have a better warranty with better satisfaction. Unhappy and pissed off.
$340.00can on a watch that will last 1 1/2 - 2 years before being replaced. Branden Unhappy 2017 Please read the warranty on any product you purchase, this company still sell a *** Surge watch and now fixed the problem with the New Blaze Fitbit watch.
Reason of review: Bad quality.
Monetary Loss: $340.
Preferred solution: Full refund.
Fitbit Pros: Love it when it dosnt fall apart.
Fitbit Cons: Band and face broke, Poor customer relations.
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Comments
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Fitbit is for retards. The wrist band is so poorly made. How in 2017 can such *** craftsmenship be acceptable for a $340 watch.
Yep. I had exactly the same problem.
Fitbit Surge band sucks. Its *** material. They tried to tell me it was an isolated incident. I enlightened them to look at every forum regarding quality of the Surge.
Good news is ebay has band kits for $20 to $30 for the short term.
Enough time to buy a Garmin. Fitbit can eat my ***.