Two days ago my wife Fitbit charger HR wrist band pulled off after looking at it I found it had only been glued on. Since the band is flexed every time you put it on or take it off it was bound to come off. I Called them but since it was over the year Fitbit only...Read more
The iconic is my 4th fitbit product. Great when it works. Last week it stopped recording sleep. Two days ago stopped tracking steps. Stopped syncing. Customer support just says turn off and turn on. Tried to re install. Will not re connect. For the price it should last...Read more
- I enjoy the device while it works
I didn't like
- Fitbit scripted emailed replies
I started out with a Fitbit Alta - the band that it came with was impossible to do with one hand so I had to order a different band. I wore it for a couple of months but it really hurt my wrist. The fitbit itself is wide and very hard and digs into my [small] wrist....Read more
My 1st night having the fitbit, I wanted my sleep activity recorded so I wore this thing all night & when I woke up & pressed "I'm awake" it told me the server wouldn't allow to record! I'm so pissed off. That's a function you shouldn't have, fitbit, if you can't get your damn server to work....
Fitbit has no technical support team! They just have customers service reps Only. Their customer service department is in El Salvador not helpful! They don't have a technical support team at all. I was on the phone for two days with them for an hour each time. They are...Read more
Fitbit - Treadmill issue
I am 67 and have had two kidney transplants so I walk slowly on the treadmill. The steps are not counted.
Can't set the time without the internet a a a a a a a. A a a a a a a a a a a a a a a a a also this website insists I use 100 words to discribe a problem that does not require 100 words just filling space to satisfy their stupid demand. So now I will type words to...Read more
I purchased a Fitbit Alta HR for my wife's birthday, she was excited as she lost her first Fitbit. She forgot her password to the app account so submitted a password reset. after several days of checking emails, spam and so on she asked me to try and contact Fitbit...Read more
I got at charge 2 at a school raffle 6 months ago and it has broke twice. These watches are junk and fit bit does not stand behind their product very well.Read more
It simply doesn't work as advertised. It took 2 days to get it started. Terrible instructions on pairing/synching to my Win 10 Pro pc. Finally get that done, and find that it does NOT track sleep at all. I've re-started the tracker and done everything suggested. It...Read more
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