Fitbit

Elle était déchargée, j'ai voulu la recharger et le contact ne se fait plus. Elle ne charge plus.

I purchased two Fitbit watch in Dec-22. One just died after charging 100% One belt is broken, and the pin is also missing therefore requested a replacement in Jul-24.

Had couple of messaged back from customer services but had no luck but to lodge into google with lots of other questions to go through. I had provided the photo of the broken belt as well and then lost hope

The service provided is also very technical.

Also find it very hard to contact customer service.

The customer service person had me try several different things on my Two Fitbit Versa 2 devices They wouldnt do anything except tell the time. However, when he finally gave up, they wouldnt even function to tell me the time just an error message is on both of my devices.

So he said he would e-mail me two coupons, since both devices are now useless. The email I got has a number, but no way to use it.

Been having issues with my fit bit. No answers except give it a few days.

Going on a month now!! So I have a non working fitbit

After 4 replacements it's out of warranty. They gave me half off the versa 4. Instead of sending a new one they gave me half off the versa 4.

The Sense 2 fitbit watch has some issues. I had a regular Sense fitbit that quit working after 2 years so I bought a new Sense 2.

It failed to show numbers on the home page.

After calling fitbit one of their technicians was able to get the watch working as it should. I thank fitbit for the assistance given to me by the technican.

Call them for help, many solutions were offered and we tried them over the line but failed to resolve it. We tried rebooting the Fitbit and also changing the watch face, but we were still not able to resolve it. At last, they offered to replace the Fitbit with a new one.

I called Fitbit support twice, but no one was available to take my call and I was disconnected. This is supposed to be 24/7 support.

The prongs on the pebble broke, I ordered a band to accommodate it, when I charged the Fitbit charge 4, it vibrates, the battery lights up on the back but the screen remains black. Yes, it was completely drained and dormant for a couple of months during my search for replacement parts, I have tried with no success everything suggested to get the screen to reboot and respond.

Any new suggestions will be helpful. Please keep in mind I have a neurological condition and things are not always easy for me.

The watch didn't last 1 and a half years. Customer service wouldn't use the correct email. This is very poor treatment for a loyal customer.

They want a credit card to proceed with upgrading mine, and I can't get customer service to inquire about getting an upgrade. Mine said they can't deal with customer support and service; they suck.

I'm going to Carbonex smart watch to get real customer service. Fitbit customer service sucks, it's getting ridiculous.

I hope they go out of business. Other people are saying to switch to a Smart watch.

My Fitbit keeps disconnecting from my phone. Why?

I do not want premium.

I can't afford it, but I want to monitor my steps. Why can't it just work?