Fitbit

RMA number RMA6436****

On or about 21 Aug 2025 I spoke via phone with a Pissed Consumer representative who assisted me in trying to resolve a Fitbit warranty issue. This was after several unsuccessful attempts to reach a live person at Fitbit on that date.

As of today, 12 Sept, 2025, I still have not received the replacement Fitbit Charge 6 that was promised.

My email from Google Store on 25 Aug 2025 states:

"Your package shipped on via UPS.

It may take up to 24 hours from the time that your package was shipped to track it on the UPS site.

Confirmed - Aug 21

Shipped - Aug 25

RMA number - RMA6436****

Item details - Fitbit Charge 6 Puck (Obsidian / Black)

SERIAL NUMBER: 424146****21 "

* On 12 Sept 2025, "I checked the UPS tracking and saw this message:

"Your shipment 1ZR642290****58038

Estimated delivery UPS doesnt have possession of the package yet. Estimated delivery date will be available as soon as we get the package."

Phone cut off

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I have a Fitbit versus 3 and recently about a month ago I received a notification from my watch to my phone saying that my heart rate was unusually high for non-movement no activity something like that I then checked my stats and on a cardio card and it said I was in AFib I did not know this I immediately went to the hospital and I was in a fifth they had to reshock my heart back to regular rhythm I was in the hospital overnight Fitbit saved my life thank you My Fitbit versus 3 has been on my arm for almost 4 years 5 years 4 or 5 years My face is starting to come apart so I can't take a shower with it no more and I am scared to be without one because the battery life is starting to go on me I cannot afford to get a new one can Fitbit help