Manufacturer: Fitbit Category: Warranty Clear all filters (4 of 4 reviews match)
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They did however suggest that you could buy a newer model Fitbit instead......Really?? Not going to happen. When ever this unit actually wears out I will go with some other brand o monitor. I found a place overseas that I could bands for less than $15. The flaws seems...
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FitbitSupport
FitbitSupport
Fitbit Verified Representative

Hi there,We apologize for the experience thus far. Surge bands are noninterchangeable as the tracker itself is built inside the wristband. This is the reason why there are no ...

2.1
Product
Fitbit Wristband Warranty
I liked
  • Item itself is fine
I didn't like
  • Quality of the band
#1086092
I'm extremely disappointed in Fitbit. We purchased a Surge 15 months ago. And as many of you have experienced the underside of the band has cracked, the top of the band is de-laminating, notching holes in the band have torn, and the face is not registering "swipes". ...
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1.6
Product
Fitbit Wristband Warranty
I liked
  • Relatively accurate monitor
I didn't like
  • No repairs after 90 day warranty
#883972

100% full

Another defective Fitbit Surge
I had posted a link from a Fitbit community posting of many others who have the same exact problem. Apparently this is a known and common problem with this watch. I would not purchase for ever recommend another fit bit product since they're not standing by their...
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2.2
Product
Fitbit Wristband Warranty
#851050
My Fitbit died before its warrant was up and I have been promised a replacement for months. They messed around by saying they didn't have my correct address. I complained to you v I got three e mails saying it had been shipped. I told them yesterday it hadn't...
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1.0
Fitbit Daniel, Wyoming
Product
Fitbit Wristband Warranty
I liked
  • Tracking steps and sleeo
#834976