Fitbit Wristband Warranty Reviews

1.7
(3 reviews)
Advertised vs Delivered
Price Affordability
Value for money
filters
seller:
Show
state:
Show
city:
Show
I'm extremely disappointed in Fitbit. We purchased a Surge 15 months ago. And as many of you have experienced the underside of the band has cracked, the top of the band is de-laminating, notching holes in the band have torn, and the face is not registering "swipes". While Fitbit has some great features, their service policies stink. We paid over $200 for an electronic device that now has no value or capacity to provide the intended functions.
Read more
1.7
I liked
  • Relatively accurate monitor
I didn't like
  • No repairs after 90 day warranty
#883972
Another defective Fitbit Surge
Why would I want to purchase another watch when it was obviously going to do the same thing. I had posted a link from a Fitbit community posting of many others who have the same exact problem. Apparently this is a known and common problem with this watch. I would not purchase for ever recommend another fit bit product since they're not standing by their product. https://community.fitbit.com/t5/Surge/Surge-Broken-Band/m-p/1286363#U1286363...
Read more
My Fitbit died before its warrant was up and I have been promised a replacement for months. They messed around by saying they didn't have my correct address. I complained to you v I got three e mails saying it had been shipped. I told them yesterday it hadn't arrived. Got e mail saying it will be shipped in the week. Poor product. Poorer company. Liars. Lots of cheaper better products out there. .
Read more
1.2
I liked
  • Tracking steps and sleeo
#834976