Product: Fitbit Wristband Clear all filters (0 of 14 reviews match)
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I bought a Fitbit from Newegg.com. The band stopped working and within it’s one year manufacturers warranty period. I called up Fitbit, fitbit refused to accept return because Newegg.com not their authorized reseller. What I found out later after numerous phone calls...
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Anonymous
Newegg.com

Hi there! Thank you so much for bringing this up to my attention. I'm deeply saddened to hear about the troubles you have encountered with your FitBit and would like to furthe...

1.3
Product
Fitbit Wristband
#1375670
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Fitbit - The bracelet keeps falling off !
Fitbit - The bracelet keeps falling off !
The connection between the watch & bracelet looses it’s contact & keeps coming undone . This is my 2nd bracelet & I’ve only owned the Fitbit since January.currently , I have one side super glued . I thought it was a problem with the bracelet , but maybe it’s the watch...
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FitbitSupport
FitbitSupport
Fitbit Verified Representative

Hi, We're sorry to hear that your Charge 2 band keeps falling off. Please make sure that the band is securely attached as instructed in this article: https://help.fitbit.com/a...

Product
Fitbit Wristband
#1371560
You definitely didn't make these bands for people with arthritis. I hate it! And I already lost the little clasp. I've had this for 3 weeks. It sometimes takes me 20 minutes to snap this! I hate it! Why should I have to buy another band. Now I'm using duct tape to...
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FitbitSupport
FitbitSupport
Fitbit Verified Representative

Hi,We're sorry to hear about the difficulty you're experiencing.Please note that the band may be stiff the first few times you try but overtime, fastening will become easier. ...

Product
Fitbit Wristband
#1283748
Fitbit - Lousy Product Support and Worse Customer Service
95 Luxe bracelet for my Fitbit Alta tracker. Lots of compliments. However, it's a very heavy bracelet and it connects to the tracker with a flimsy, lightweight connector. A connector on my bracelet broke without warning. The bracelet just dropped right off my wrist....
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FitbitSupport
FitbitSupport
Fitbit Verified Representative

Hi there,We're sorry to hear about the damaged accessory band of your Alta.Please allow us to review your engagement with our team by supplying us with your support case numbe...

1.0
Product
Fitbit Wristband
I liked
  • Love it when it dosnt fall apart
I didn't like
  • Fitbit scripted emailed replies
  • Band and face broke
#1240112
My experience with Fitbit is not good. My wife gave me one for my birthday 16 months ago and it seemed to work fine for 12 months. After 12 months all of a sudden the Charger HR just started shutting down for no reason. I contacted Fitbit via email and they were...
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JeepSux
JeepSux

i have used garmin for 2 years no issues i had issues with fitbit orginal in 2011 and the ultra in 2013 so i bean using garmin since 2014 and no issues except for a syncing is...

Anonymous
Anonymous

This is my reply to Fitbit's survery after they denied replacement for my HR due to battery issues.Dear FITBIT,It is clear that no human at Fitbit actually READ my survey resp...

1.3
Product
Fitbit Wristband
#940983
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Fitbit Wristband Review

POS flex band tore within 6 months of use. No replacement from Fitbit. Do not buy!!
1.0
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Fitbit Wristband
#939137
Don't purchase a FITBIT
Don't purchase a FITBIT
I purchased a Fitbit and not long after that the band was pulling apart, the company replaced it. I know have a second one and it is worse than the first one. The band is cracked and you can see the battery compartment. After emailing and calling they are not...
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1.0
Product
Fitbit Wristband
I didn't like
  • Quality of the band
#933181
I had the same exact problem with the fitbit. It is so cheaply made. I have had two break and sent new ones to me....only to have the third one break and now they won't send me another to replace it because the warranty is over. If they stand behind the product, then...
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JeepSux
JeepSux

my wife has it she does not like it so i bought a garmin its a bit more expensive but so much better and has more features and is worth it

Anonymous
Anonymous

I had the same problem! I won't buy a Fitbit again!

1.2
Product
Fitbit Wristband
#902599
One lost the stem, the back, and all have bubbled bands and tear apart from the mechanism. We have numerous friends who have had the same results. First warranty is good for a year and then they change the story on the replacements they send out. Don't buy any type of fitbit...
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Anonymous
Bill

same problem, never buy from this company again !!!!!!!!!!!!!!!

Anonymous
Anonymous

I had the same exact problem with the fitbit. It is so cheaply made. I have had two break and sent new ones to me....only to have the third one break and now they won't send...

1.5
Product
Fitbit Wristband
#891598
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Fitbit Wristband Review

First Fitbit broke they sent me a new one and a month later it won't come on. Fit bit hr is horrible.
3.2
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Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Style and Design
Value for money
Warranty
Website
Product
Fitbit Wristband
#891351