I purchased a Fitbit and not long after that the band was pulling apart, the company replaced it. I know have a second one and it is worse than the first one.
The band is cracked and you can see the battery compartment. After emailing and calling they are not willing to stand behind their product. I think with the amount they charge for the product it should last at least a year???????
They did offer a 25% discount really do you think I would go out and purchase another after 2 of them have not held up really?????? DO NOT PURCHASE A FITBIT THEY DO NOT HOLD UP!!!!!
This person wrote the review because of damaged or defective of fitbit wristband from Fitbit and attached photo s. Reviewer claimed that he or she lost $130 and wants Fitbit to offer any options to resolve the issue.
The most disappointing in user's experience was quality of the band. The author asks this business to immediately contact him/ her to briefly discuss his/ her negative experience with the company.
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