Not resolved
1 comment

The Fitbit Surge and Samsung 8 are not Compatible you will not receive your phone calls and text

Product or Service Mentioned: Fitbit Surge Fitness Tracker.

Reason of review: Bad quality.

Do You Have Something To Say ?
Write a review

Comments

Terms of Service
Post Comment
Cancel
FitbitSupport
#1409593
Fitbit Verified Representative

Hi there,

We appreciate you posting a review.

Let us assist you regarding notifications on your Fitbit Surge. If you're using Samsung Note 8, please note that it's not yet listed as a supported device at fitbit.com/devices.

We can't guarantee full functionality of features for unsupported devices, but you can still try our troubleshooting here: https://help.fitbit.com/articles/en_US/Help_article/1610.

If it's a no go, we recommend using a supported device in the meantime.

You can check the list of supported devices at a later date to see if your device has been added.

We appreciate your patience and understanding. If you have any questions, feel free to reach us at contact.fitbit.com and we'll be happy to help.

Sincerely, Fitbit Support

You May Also Like