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I purchased my charge 3 Dec 14, 2019. About a month ago the face got stripes running thru it, &;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; the buckle side of band was tearing close to buckle.

I got my box out to get new band & was surprised to find I only have one part of replacement band, the side without buckle. I wanted to get this resolved weeks ago but could not find the date of purchase until now. Please contact me at 1-33*-230-**** or lauram1957ln@***.com. This is my 3rd fitbit.

I love your products. Thank you, Laura Nobles.

Product or Service Mentioned: Fitbit Charge 3 Fitness Tracker.

Monetary Loss: $149.

Preferred solution: Let the company propose a solution.

Fitbit Pros: Design and style, Great producer, Great watch.

Fitbit Cons: Need more info on box it so you know if you can use it.

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