Fitbit - Blaze not connecting
I have had a blaze for over a year now. since last year I have been complaining that it will not connect to my phone when doing an activity like running. I have gone through their support team so many times and all they do is keep repeating themselves on how to fix it, then eventually they own up that there is something wrong with the software and they are working on it, six months later and problem is still there and they say use Plus Mobile on your phone if you can find it on the app.
What is the point of spending good money on something which doesn't do as advertised.
Reason of review: Damaged or defective.
Monetary Loss: $175.
Preferred solution: Full refund.
Fitbit Cons: Blaze.
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Hi there,We're sorry to hear about your experience with the Fitbit Blaze.Please make sure that all the requirements and troubleshooting tips in this article have been followed: https://help.fitbit.com/articles/en_US/Help_article/2036. If everything has been met and followed but to no avail, kindly allow us to review your engagement with our team by providing us with your support case number. We'll be happy to further assist you from there.Hope to hear from you soon.Sincerely,Fitbit Support