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New Reviewer

Waiting on a shipping information?

To send back my watch it stopped working Saturday just powder off charge it and all I'm getting is a red X
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ID
#4382330 Review #4382330 is a subjective opinion of poster.
Pros
  • Love my watch just quit on me
Preferred solution
A replacement i love my watch

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New Reviewer

Cancel my premium

They said my email is not of record. I have never had another email address and have 2 or 3 fitbits. I have the Fitbit Sense. It wont sync on my IPhone but will sink on my IPad. I called to cancel the premium and they said they cant do it without a correct email. grrr
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ID
#4290228 Review #4290228 is a subjective opinion of poster.
Cons
  • Inability to cancel my premium subscription
Preferred solution
To take off the premium that I am paying for!

I have had si many problems with my fitbit its been replaced 3 or 4 times in a couple of years. Now it just died

Wont charge won't turn on.. tried different cables nothing. cleaned contacts and nothing battery not charging. I have had 3 different devices sent over to me that were defective in the past 2 years. Know fitbit won't do anything for me. Device should last then 2 years. So

User's recommendation: Do not buy it...

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ID
#4376151 Review #4376151 is a subjective opinion of poster.
Location
Naugatuck, Connecticut

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New Reviewer

To set up my watch

Heart rate keeps going away. Not for me and useless to have. I returned both . I bought versa 4 and charge 5 . I had the same problem. Contacted customer service and had no success.

User's recommendation: Try it . If it doesn’t work get your refund.

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ID
#4296285 Review #4296285 is a subjective opinion of poster.
Location
Flagstaff, Arizona
New Reviewer

Need to speak with service

While moving scream right to left to check viral got other figure and the one I had desapear ###}}{}||\|\|||
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ID
#4345357 Review #4345357 is a subjective opinion of poster.
Location
Hollywood, Florida

Charge 5 return

I bought a Charge 5 less than a year ago (at the suggestion of my cardiologist. Over the last month it has been intermittently going dormant and, as of yesterday, has been consistently dormant and is not tracking activity. It is fully charged and has not been dropped or damaged in any way. Ive followed instructions to reset but there is no response. Since its useless to me and I no longer have the receipt to be able to return it, I figured you should have it back. It will be sent today via priority Mail with a tracking number. Regards,
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ID
#4342048 Review #4342048 is a subjective opinion of poster.
Location
Inverness, Florida

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New Reviewer

Lacking Slip And Fall Sensory.