Fitbit
Reviews and Complaints
Cant get connected to my fitbit
- Not water proof
Preferred solution: Watch to work or discount on new watch ( has-been taken care of)
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Verified ReviewerProblems with fit bit
- Excellent very happy
Every five seconds Customer service you couldn’t understand a lick of English they were saying because they didn’t speak English
User's recommendation: Poor customer service
Fitbit Phone Inquiry - #4813**** from January 2023
Preferred solution: Full refund
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Verified ReviewerFixing my fitbit
- Works well but breaks at the hinges
- Strap fixture at the hinges
Preferred solution: Full refund
User's recommendation: Please do not buy Fitbit as this appears to be a common compliant
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Chestnut Hill, MassachusettsFit bit dont work
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Philadelphia, PennsylvaniaFit bit dont work
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Queens, New YorkMy charger is not working
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified BuyerResolved: Fitbit luxe smartwatch tracker not working
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI want to buy Fitbit Sense 2
- Want its features
Preferred solution: To buy Fitbit Sense 2
Dissatisfied
- What i get for free with the purchase of the product itself
- Add ons unauthorized
Preferred solution: Full refund
My watch doesn't work
User's recommendation: Don't Don't buy a fitbit watch...you will regret It.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCan't read screen. Slow sync
- Impossible to read screen outside
Preferred solution: Fix problem or exchange unit
User's recommendation: Still trying to reach someone
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified BuyerVersa 3
- Good customer service and good product
- Has a problem keeping connected too phone
Preferred solution: Fix! or replace
User's recommendation: Good product though!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerHappy got in touch
- Going back up
- Bad instructions
Preferred solution: Happy now
User's recommendation: Get on to support
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